• Helen

Hard mute

Updated: Oct 9, 2020


Hard mute is finally here...A much requested feature in Teams, you can now prevent meeting attendees from unmuting themselves: this is great if you're delivering large training events or want to deliver announcements to an audience without interjections and interruptions.


To do this, you need to ensure that you assign the correct roles to your meeting participants. You can do this prior to the meeting by selecting 'Meeting options' from the Outlook invite or from the Teams calendar.


An image showing the Meeting Options link in a Teams meeting invite in Outlook
Meeting options in Outlook

An image showing how to access Meeting options from a meeting invite in Teams
Meeting options in Teams

You can also access these options from within a meeting:

An image showing how to access Manage permissions in a Teams meeting by clicking on the ellipsis at the top of the Participants' pane
Managing meeting options from within a meeting

Once you click on this link, you will be taken to this screen. Here you can decide, first, who is an ATTENDEE in your meeting and who is a PRESENTER.


An image showing how to change the status of meeting participants via Meeting options
Changing meeting participants' roles

You can have three roles in a meeting: ATTENDEE, PRESENTER AND ORGANISER. Each of these roles offer different functionality.

An image showing the different permissions that meeting organisers, presenters and attendees have
Meeting roles and their permissions

To ensure that you can hard mute the relevant participants, they will need to be ATTENDEES in your meeting.


Once you have assigned meeting roles, you can then choose to prevent attendees from unmuting.


An image showing how to select/deselect 'Allow attendees to unmute'
Preventing unmute

You can toggle this option within a meeting too:



Within a meeting, if you want to allow specific attendees to present, you can promote them to the role of Presenter by clicking on the 3 dots next to their name.

An image showing how to promote an attendee to a presenter within a meeting
Promoting within a meeting


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